Terms of service
OVERVIEW
Welcome to Glitz and Grace Ltd., your destination for elegant lab-grown diamond, gold, and silver jewelry. The terms "we", "us", and "our" refer to Glitz and Grace Ltd., a company operating this website and online store to offer our customers a refined, secure, and personalized shopping experience (the "Services"). This store is powered by Shopify, enabling us to provide these Services efficiently.
These Terms of Service ("Terms") govern your access to and use of our Services, and include important legal rights and responsibilities. By using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not access or use our Services.
1. ACCESS AND ACCOUNT
You confirm you are of legal age in your jurisdiction to use our Services, or have given permission for minors in your care to do so. You must provide accurate, complete, and up-to-date information during checkout and registration and maintain the confidentiality of your account.
2. OUR PRODUCTS
We strive to accurately represent our lab-grown diamond, gold, and silver jewelry. However, due to device displays, colours and appearance may vary slightly. Product descriptions may change, and availability may be limited or discontinued without notice.
3. ORDERS
Placing an order is an offer to purchase. We reserve the right to accept or reject any order. Orders are confirmed only after successful payment and confirmation from us. Cancellation requests may not be possible after processing. Please refer to our Refund Policy [LINK] for details on returns.
4. PRICES AND BILLING
Prices may change at any time. They do not include taxes, shipping, or import fees unless stated. You agree to provide current, accurate billing and payment details. By purchasing, you confirm your authorization to use the payment method provided.
5. SHIPPING AND DELIVERY
We aim to dispatch orders promptly, but are not liable for delays once items are with the carrier. Delivery timelines are estimates only.
6. INTELLECTUAL PROPERTY
All content including designs, logos, images, and product information is owned by Glitz and Grace Ltd. or our licensors. No content may be copied or reused without prior written consent.
7. OPTIONAL TOOLS
Third-party tools may be offered without warranties. Use them at your own risk. Future tools may be added and subject to these Terms.
8. THIRD-PARTY LINKS
Links to third-party websites may be present. We are not responsible for their content or policies. Use them at your discretion.
9. RELATIONSHIP WITH SHOPIFY
Our store is hosted by Shopify. However, all transactions are solely between you and Glitz and Grace Ltd. Shopify is not responsible for purchases made through our store.
10. PRIVACY POLICY
Personal information is governed by our Privacy Policy [LINK] and Shopify's Privacy Policy. Information may be processed in countries outside your own.
11. FEEDBACK
By submitting feedback, reviews, or suggestions, you grant us the right to use, publish, and share this content without restriction or compensation.
12. ERRORS AND OMISSIONS
We reserve the right to correct any errors in product descriptions, pricing, or availability without prior notice.
13. PROHIBITED USES
You agree not to misuse the Services, including but not limited to unlawful acts, spamming, spreading malware, or infringing rights.
14. TERMINATION
We reserve the right to terminate access to our Services at our discretion. Terms related to intellectual property, liability, and privacy will survive termination.
15. DISCLAIMER OF WARRANTIES
Our Services and products are provided "as is" without warranties of any kind, express or implied.
16. LIMITATION OF LIABILITY
We shall not be liable for indirect or consequential damages arising from your use of our Services.
17. INDEMNIFICATION
You agree to indemnify and hold Glitz and Grace Ltd., Shopify, and our affiliates harmless from any claims arising from your use of the Services.
18. SEVERABILITY
If any part of these Terms is found unenforceable, the remaining terms will remain in effect.
19. WAIVER AND ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, constitute the full agreement between you and Glitz and Grace Ltd.
20. ASSIGNMENT
You may not transfer your rights under these Terms without our consent.
21. GOVERNING LAW
These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of London, UK.
22. CHANGES TO TERMS
We may revise these Terms at any time. Continued use of our Services means you accept those changes.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at INFO@glitzandgraceltd.com.
Our contact information is posted below:
Glitz and Grace Ltd.
info@glitzandgraceltd.com
48 Howard Close, London, N11 1EH
+44 7353201481
16293522
GB489510947